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Government announces NZ ETS settings

You can read the press release on the Beehive website here.

You can read more about the content of the changes on our website here.

The Ministry for the Environment will be holding a Zoom webinar to answer questions on the recently announced ETS reforms at 12:00pm today. If you are interested in attending please follow this link.

Clicking the link will take you to the webinar – you may be prompted to download Zoom if this is your first time using it. If the webinar hasn’t started yet, the link will take you to a waiting lobby until the host starts it.

The webinar is planned to take approximately one hour including time for questions.

Webinar setup:

  • This will be a Zoom webinar, not a Zoom meeting. This means that participants won’t be able to:
    • see the list of other attendees
    • use their microphone or video
  • Only the panellists will have their video and audio enabled.
  • Attendees of the webinar will be able to submit questions to the panellists by writing in the question box.
  • Note that the webinar will be recorded for interested parties that are unable to attend the webinar live. It will be available to access from the MfE website shortly after, along with the slides

Ngā mihi nui,

ETS consultation team
Manatū Mō Te Taiao – Ministry for the Environment

ETS surrender obligations are due 31 May 2020.

Surrender obligations resulting from the 2019 emissions reporting period are due by 31 May 2020 and can be completed by your appointed Account Operator(s). You can find the names of people on your account who can complete your surrender obligations by searching the Public Reports. These people will also receive automated notifications of the obligation from the Register reminding them that they need to complete this by 31 May 2020.

We understand that this is a difficult time and that you and your business may be facing unique challenges as a result of the impact of COVID-19 and the requirements of Alert Level 4.

In this context, we remind you that the EPA has some discretion to reduce penalties for non-compliance. However, the discretion is exercised in light of the particular circumstances faced by a participant and depends on voluntary disclosure of a failure to comply before a penalty notice is issued. Please contact us early to discuss your particular situation if you believe you may have trouble complying with this deadline in light of the current Covid-19 pandemic, and ensure you advise us if you will not meet it. As always, it is important that you seek independent legal and professional advice in connection with your obligations.

The EPA is still operating. As per the requirements of the Covid-19 Alert Level 4, our staff are working from home, which may mean it takes a little longer than normal to respond to your questions.

For questions about your Registry account, call Dave Stuart on 027 380 8689.

For questions on your emissions return, call Rob Mitchell on 027 381 3844.

Our staff will be available between 9.00am – 4.00pm Monday to Friday, and will do their best to answer your calls as quickly as possible.

We are here to help

The government call centre that normally handles our calls is currently unavailable as it has been diverted to deal with COVID-related calls. However, you can reach our staff directly on the following numbers:

If you have any questions about your Registry account, or general questions about the ETS you can call Dave Stuart on 027 380 8689.

If you have any questions on your emissions return, you can call Izzy Herstell on 027 301 2939, or Rob Mitchell on 027 381 3844.

These people will be available between 9.00am – 4.00pm Monday to Friday, and will do their best to answer your calls as quickly as possible. You can always leave a message and they will get back to you as soon as they can.

Thank you for your feedback

Thank you to everyone who completed the survey. Below are some of the themes we heard, and what we’re doing to address them.

Understanding and navigating the Register

  • We’ve recently published a suite of new guides to help customers with the Register. We’ll also continue to update our guidance materials, so please check our website if you need any help. Our guides can be found at www.epa.govt.nz/ets-guides
  • We also heard many customers say they found the Register difficult to navigate. Without knowing which areas customers have trouble with it’s hard for us to fix things. We're interested to know if there are any terms or labels used within the Register that you find particularly unhelpful. If you're able to provide any examples it will help us to know where to focus our efforts. You can email us any specific Register feedback to emissionstrading@epa.govt.nz

Getting in touch with us

  • We received some feedback to say it’s taking longer than usual to get in touch with us. We’re sorry if you’ve had to wait longer than usual to speak to someone from our team.
  • We’ve put steps in place to address our wait times, including training additional staff to answer our calls. We’re also reviewing the ways customers can get in touch with us, to make sure we’re answering your enquires as soon as possible.

Reminders for upcoming deadlines

  • Our newsletters and email notifications are the best way to keep up to date with any upcoming deadlines. Please make sure you are receiving and reading these. If you are the sole Account Operator for an account, you may be the only person receiving these notices, so it’s important we’re sending them to the right email address.
  • We’re looking at options for adding automatic notifications for Industrial Allocation deadlines for the next reporting period.

Transferring units

  • We’ve recently published a guide to help customers transfer units. You can find this guide here www.epa.govt.nz/ets-guides
  • We make changes to the Register from time to time to improve its functionality. An upcoming change should make the process to transfer units and input 'transaction authorisation code's easier for our customers.

Annual ETS Reports have been published

The EPA publishes aggregated figures annually regarding ETS activities and surrenders. This report has been posted on the EPA website.

ETS security reminder

Your ETS register account should always remain secure. If you suspect that someone else knows your username or password, contact the EPA immediately and change your password.

Here’s some quick tips to keep your account secure

  • We recommend you regularly review your account to ensure the correct Account Operators, who are people who can do transactions, remain up-to-date (you can check this through the Register Public Reports)
  • If we ever phone you, we will always identify ourselves as from the EPA.
  • All EPA emails will come from an @epa.govt.nz email, or @emissionsregister.govt.nz address.
  • System generated emails do not contain any links for you to click on.
  • EPA staff will never ask you for your login details.
  • If you are unsure about the validity of any calls you receive regarding your NZETR Account you should hang up and call back on 0800 Climate (0800 254 628), Overseas callers:+64 3 962 27 08 (normal phone charges apply)

Our new feedback tool

Here at the EPA we’re always looking for ways to improve the way we do things, and to make our processes easier to understand. To do that we need to hear from people in the Emissions Trading Scheme who are using the Register, about what’s working well and what isn’t.
Provided you don’t opt out, a link to the survey would be sent to you in an email by our third party survey provider BigEars. BigEars will collect and store any feedback you chose to give and provide it to us for our analysis. We’ll use the feedback to help improve our service delivery and the way we operate, and to meet any of our legal obligations.
If you’d rather not receive a survey invitation – please opt out by emailing emissionstrading@epa.govt.nz using ‘Survey opt out’ in the subject line. Opting out of our survey won’t opt you out of receiving important updates and information about legislative changes.
We look forward to hearing your feedback.

Important information about the Fixed Price Option

Participants with obligations or repayments arising from an amended return or default assessment are ineligible to use the Fixed Price Option (FPO), as per section 178A of the Climate Change Response Act 2002. Ministers have been informed, and until they make their decisions we cannot advise further. If you are unsure if you are eligible to meet an ETS obligation or repayment using the FPO please contact the EPA to discuss (0800 254 5628 or emissionstrading@epa.govt.nz), prior to the due date. If an FPO transaction is set up to meet an obligation or repayment which is not allowed under s178A the EPA will decline the application, and you will be required to surrender units.

Keeping your login details safe

The sharing of usernames and passwords to allow people to access accounts would be considered a breach of the terms and conditions of use of the Register and in that case we may then refuse access to, or suspend access to, the NZ Emissions Trading Register without prior warning.
The Registrar takes the security and integrity of the NZ Emissions Trading Register extremely seriously and therefore cannot condone the sharing of login information under any circumstances. The Registrar also has a responsibility to the International community and would be in breach of the operational guidelines set out by the International Transaction Log of the UNFCCC.

Annual Emissions Return: 'One for two' phase out

A reminder that the 'one for two' phase out is happening in three stages, for the following reporting periods:

  • 2017 - 1 unit for each 1.5 whole tonnes of emissions
  • 2018 - 1 unit for each 1.2 whole tonnes of emissions
  • 2019 - 1 unit for each 1 whole tonne of emissions

Equivalent changes apply so that recipients of Other Removal Activities entitlements receive a phased increase to their entitlement.

There is no change to obligations for agriculture participants as they are not currently required to surrender New Zealand Units (NZUs) to account for their emissions.

Take a 3-minute tour of the new register

We've created a video to help you see how the new register will work for you.

It shows you how to login, and navigate through to do different tasks.

Link https://vimeo.com/179691351

Use the guides to help you navigate

We've written three guides to help make it easy for you to use the New Zealand Emissions Trading Register.

The NZETR has been designed to be intuitive, and guide people through the different tasks they need or want to do to take part in the Emissions Trading Scheme.

If you get stuck, or want to have a little more information, the guides can help you.

Check your browser

The New Zealand Emissions Trading Register will work best with the latest version of the following browsers:

How to get a new migration code to access the NZETR

All the migration codes we sent to let people transfer to the new register have now expired.

If you didn't use yours in time, you'll have to contact us on 0800 CLIMATE (0800 254 628) to get a new one emailed to you. When you call, select Option 2, and be prepared to answer some security questions to confirm your identity.

Login as an 'existing user' if you were a user of the old register, the New Zealand Emissions Unit Register

To login, go to www.emissionsregister.govt.nz and click on the RealMe login field.

You will have two options from this window:

  1. login as an existing RealMe user if you already have a RealMe login
  2. Or 'create a RealMe login' if you haven't signed up for RealMe yet.

When you've logged in using RealMe, you'll be taken to a new page to enter a few details to link your RealMe identity to your NZETR account.

  • You must login as an existing user. To do this: Enter your new migration code.
  • Enter the telephone number you listed for your NZEUR account. Don't put in any dashes or spaces for your phone number, just the digits.

Note: Ignore the section for new users – this is for people who weren't users of the NZEUR (the old Register).

Enjoy the new register

When you've done this, you should have access to all your details. Take a moment to check everything works for you.

Now you've logged in successfully with your new migration code, in future you'll only need your RealMe login.